Leviatano is the OPIQUAD solution designed to manage tickets, operational activities, technical interventions, and business projects in a single digital environment. 01 Leviatano makes it possible to collect, classify, and track tickets and activities in a single environment, reducing the risk of lost or duplicate requests. 02 The platform helps monitor priorities, deadlines, SLAs, and work times, providing greater visibility into ongoing activities. 03 Assignments, time tracking, and operational recaps simplify work organization across technicians, departments, and managers.
The platform helps technical teams, support departments, and structured organizations move beyond email, chat, spreadsheets, and separate tools, making day-to-day work management more organized.
Each request can be tracked from acceptance to closure, with greater control over priorities, assignments, processing times, and service levels. Main benefits
Organized management
Operational control
Team coordination
What’s included
Leviatano
Support ticket management
Request classification
Activity assignment
Priority and status management
SLA monitoring
Time tracking
Operational project management
Reports and control views